This shipping policy applies to the delivery and logistics arrangements for all orders placed on this website. Placing an order indicates that you have read and agreed to all the contents of this shipping policy.
- Shipping Scope
This website primarily provides delivery services within Europe. Orders will be arranged for transportation and delivery based on the delivery address. Specific countries or regions available for delivery are subject to the information displayed on the checkout page.
- Order Processing Time
All orders enter the processing stage after successful payment. Order review, sorting, and preparation for shipment are typically completed within 1-3 days. After processing, the order will be handed over to the logistics carrier for pickup and shipment.
- Transit Time
Delivery within Europe is typically estimated to take 3-7 business days. Actual transit time may be delayed due to destination, logistics company arrangements, customs inspections, or force majeure events.
- Logistics Companies
To ensure delivery efficiency and coverage, orders may be transported by the following or equivalent logistics services: DHL, DPD, GLS, Hermes, UPS, FedEx.
The specific carrier will be automatically assigned based on the order’s destination and available logistics resources. 5. Logistics Tracking
A tracking number will be generated after the order is shipped. Users can check the delivery progress through the corresponding logistics company’s official website or a third-party tracking platform. There may be a slight delay in logistics information updates; the carrier’s system shall prevail.
- Delays and Anomalies
Delays may occur due to weather conditions, holidays, customs inspections, or other force majeure events. We will actively coordinate logistics services, but cannot assume full responsibility for uncontrollable delays.
- Address Information
Users must ensure that they provide a complete and accurate delivery address. Users are solely responsible for any delivery failures or delays caused by incorrect addresses or incomplete information.
- Contact Us
Email: pureglow@6ok.cc
Phone: +44 7308474598